Training for Medical Professionals
"I started my "Successfully Speaking" program with Lynda in
the summer this year (2006). English is not my first language. Lynda helped
me to improve my pronunciation, the stress patterns and linking of words such
that my presentation is not as choppy as before, and one of the most beneficial
outcomes from this class is Lynda taught me how to listen to my own errors
and identify them. I guess one can't improve without knowing what needs to
be improved. I really appreciate Lynda's help in improving my speech."
T.T., manager
Health Care Industry
"I am writing to share with you the excellent news and to thank you once
again!
I took my OPI (Oral Proficiency Interview) test in order to obtain my
Maryland medical License, and my score was the highest possible: Advanced
High!! I also took the TOEFL and did great. I completed all my requirements
and already have my Maryland Medical License.
Ever since taking the course with you, I feel more comfortable talking to
my colleagues and I can communicate my ideas better in public.
Lynda, I could not have done it without all your help and Dr. R’s
support. Thank you again!"
RE, M.D.
Family Medicine Resident
Franklin Square Medical Center
I really enjoyed going through the course in the past few months. You were
very effective in bringing to my attention my problem areas in pronunciation
and intonation. I believe that after practicing with you during the sessions
and with your CDs, I have been able to correct most of those problems. I
have noticed that my transcriptionists make fewer errors and leave fewer
blanks on my dictated reports.
The last sessions on presentations were also very helpful in helping me
reorganize my slides to make my points more clearly. I am planning on using
your feed-back in the future when I prepare for major speeches. On a personal
note, I felt very comfortable working with you and appreciated your friendliness
and professionalism. Thank you for everything.
Gabriel Soudry, M.D.
Director
Nuclear Medicine Section
Franklin Square Hospital
Baltimore, MD

Medically Speaking Training Program
“My clients who work in the healthcare field have made
significant positive changes in their ability to be understood as a result
of practicing with Medically Speaking and Medically
Speaking RULES. The exercises are specifically designed for professionals
working in the medical community. Issues that have a major impact on patient
/ care provider communication are addressed, positively affecting patients’ quality
of healthcare.“
Shelly Wallace
Associate Director
Xavier University Leadership Center, Intercultural Communication Group

"I'd like to express my excitement about your training materials!
I have used RULES, Medically Speaking, and Medically Speaking
RULES with several clients and have been very impressed with the results.
One of my clients recently completed Medically Speaking successfully
and insisted on purchasing Medically Speaking RULES to further enhance
her speaking skills. Your programs are the best I've seen for improvement in
word stress and intonation patterns with relevant, challenging vocabulary and
helpful grammar activities. Thank you for providing these effective materials."
Sandra Wroblewski
Accent Aware
Wheaton, IL
"I purchased Medically
Speaking, the Medical Speaking Inventory, and RULES at the
Seattle TESOL Conference. I am writing to let you know how fantastic I think
your programs are. I had been using a variety of different textbooks, but your
program is far superior to all of them. I was formerly the Director of English
Programs at a prestigious language school and have since quit to pursue my
dreams of opening up an Accent Reduction Centre in Vancouver. Thanks for such
a great product."
Jennifer Yun
Director of Learning and Development
L2Accent Reduction Centre
Vancouver
Roberto Echiverri came to our program from Colombia. He was a wonderful intern.
In addition to clinical skills, he was involved in research, designed web-sites
and raised considerable amounts of money to fund community service projects.
Our Spanish speaking patients loved seeing him and his continuity rates soared.
He brought his patients in whenever they needed him, took all of their calls
and translated for others.
I couldn’t understand him…not in conference, on the phone, or at
the bedside. I certainly couldn’t understand him from the podium and,
ironically, when he was invited to present in Barcelona, he had to present
in English!
As faculty, we needed to evaluate his strengths and weaknesses in order to
facilitate his learning, and, we needed to capitalize on his talent. Lacking
an intervention, I guess I just convinced myself that things would improve
over time. Then I met Lynda Katz Wilner and discovered Medically Speaking.
There were tricks up her sleeve that most of us never pay attention to. Working
with Roberto, she even had him demonstrate that he could go from a quiet,
thick accent spoken through relatively closed lips to a booming John Wayne
drawl. She used videos and scripts and practice recordings.
Behind the scenes, she and I would chat about language and about how other
residencies could benefit from her program. Given the number of international
graduates filling our primary care programs, and our focus on Culture and
Communication along with the other ACGME Competencies, it seemed that her
curriculum should be disseminated. She shared her ideas, I posed specific
problems and we considered nuances to continue the process of adopting her
materials to the needs of a residency program director. Medically Speaking
RULES, by Lynda Katz Wilner and Marjorie Feinstein-Whittaker, is the direct
result of this collaboration.
In chatting with Roberto about his experience, he beams, “I used to
have a gap every other line in my dictations, now I never have a gap!” This
year Roberto received the 2007 AAFP Award for Excellence in Graduate Medical
Education.
Sallie Rixey MD, MEd
Family Medicine Residency Director
Franklin Square Hospital Center
Baltimore, MD

Medically Speaking Training Materials
"(My student is using Medically Speaking: Accent Modification
for the Medical Profession and) he is doing really well improving items
like the /v/ sound which is not in Chinese. Also the syllable stress exercises
are helping him a lot. The lessons/exercises are so well set up that he
can use them on his own. My only job is to guide him to the important exercises,
answer
questions and make sure that he is copying the voice accurately."
Elizabeth P. Barnes
Adjunct Professor of ESL
Harrisburg Area Community College

"The materials you sent arrived this morning, and I have
just finished listening to Disk 1. To say this is just what the doctor
ordered is an understatement.
This is going to help the doctor I'm tutoring so much. Thanks again.
I LOVE the program! You really nailed it!!
(Six months later) Things went quite well with my docs last year. We had
a 50% success rate. We worked with your materials, especially at first, when
I felt that we really needed to concentrate on medical terminology. I think
the program you put together is the only one in town..... I mean, there is
nothing else out there that's remotely comparable at all......"
Shannon Haig
Language Instructor
Reading Area Community College

Training for Scientists, Engineers, and High Technology Professions
Communication Skills Training
“I have always wanted to be a top-notch speaker. This
course, while not giving ‘instant results’ that
we crave, gives me the tools, techniques, and confidence that
will allow me to reach my goal of being an excellent speaker.
If I don’t reach that goal, it is because I did not use
all the tools Lynda gave me. Of all the training I have taken,
this, without a doubt, is the most useful. It will benefit
me for the rest of my life.”
RH, Ph.D.
Army Research Laboratory
Adelphi, MD
Thank you for your excellent support to the Army Research
Laboratory (ARL) in the area of language and communication
skills development for our scientists and engineers.
Skilled people are the heart of a research laboratory such
as ARL. For our scientists and engineers, one of the most
important skills is the ability to communicate their work
and its potential benefits to sponsors and users. You have
had a superb customer-focused approach – working with
us to develop appropriate programs for improving these skills.
All of your efforts, in both individual and small group formats,
for language skills for those with English as a second language
and briefing, presentation and speaking skills were on the
mark.
A tribute to the effectiveness of your various programs
is the number of participants who have personally sought
out ARL managers to thank them for providing your services
to assist them.
Joseph J. Rocchio
Deputy Director
Department of the Army
US Army Research, Development and Engineering Command
Army Research Laboratory
Several of the members of the Electrochemistry Branch have
taken several courses on Presentation skills and Accent modification.
They all unanimously thought it very worthwhile and most would
like to continue. F.K. gave a widely acknowledged, excellent
talk at the Power Sources Conference after taking the Presentation
course and credited the course for his success. He would like
to be able to continue improving his skills. As many of the
EC branch have English as a second language, they have also
expressed interest in continuing their accent modification
training.
Cindy Lundgren, Ph.D.
Branch Chief
Army Research Laboratory
Adelphi, MD
Thank you for delivering such a terrific presentation on Public
Speaking. Definitely one of the best I have seen. We will continue
in conversations with you so you can be part of the EMC university
program from now on. It will be very beneficial to all accented
employees to attend your workshop!
Marisol Arroyave
Project Manager
EMC Corporation
Hopkinton, MA
Accent Modification and Presentation Skills
"The Successfully Speaking Class is a well worth English
speaking class. I have benefited and learned a lot from the
class, e.g. accurate pronunciation, better use of words, gained
confidence, and in the area of public speaking. Also, I am
now more sensitive to my speech and use of words than before.
Occasionally, I am able to pick up the mistake and correct
it immediately. In addition, it enabled me to correct and polish
my daily conversation and enhanced my public speaking. Last
week, I did a five minute presentation at a department meeting.
With Lynda's advice and assistance, I was able to present the
material well and gained compliments from my team leader and
co-workers."
Elaine Hui, Baltimore Gas and Electric
“I work for The Upside Down Organization in the Department
of Staff Development as an Instructional Coach and Presenter.
I came to the US ten years ago from Spain through an exchange
program. My boss referred me to Successfully Speaking to seek
help to improve my presentation delivery. At the beginning,
I didn’t know what to expect and I was a little bit skeptical
about how much Ms. Wilner would be able to help me after all
this years.
To my surprise, as I started to work with Ms. Wilner, I started
to realize why, all this years, people would ask me to repeat
myself, and why at times people perceived me as abrupt and
sometimes angry. Learning what was I doing wrong and why helped
me to modify it. Just being aware of my speech flaws and how
to remediate them, made my stress level go down and my speech
improved significantly. Now I can say the forbidden words without
fear of being misunderstood: beach and sheet.”
Ana de Gea-Coombs
The Upside Down Organization

“Working with Successfully Speaking has been one of
the best moves I have made in my professional career. I was
born in Africa, but now work as a corporate executive in
the U.S. Prior to working with Lynda, I had great diction,
construction
and language structure, but little awareness of and focus
on the stress patterns that characterize and distinguish American
speech. My goal was not to acquire an American accent, but
rather to be clear and succinct in my communication. This
is
particularly important as I make many public speeches and
presentations. Understanding tone, voice inflection, stress
patterns - both
syllable and word stress - has significantly improved my
ability to communicate to professional audiences around the
country.
Lynda has through our one on one phone sessions and the material
in her RULES book, helped me to identify, listen for, recognize,
self correct and consistently apply tone and stress patterns
that make my speech easy to understand. She also has a great
friendly coaching style! I would highly recommend Successfully
Speaking."
GG, Attorney
The Successfully Speaking Training Program was important to
help me interact fluently with my guests, employees, and friends.
I have achieved excellent communication skills during my current
employment. Everything provided in the program was very specific,
user friendly, and clear to understand. I look forward to building
my career further based on this program.
Ayub Kato
VistaHost, Inc.
Hampton Inn-BWI
Assistant General Manager
I took private lessons with Marjorie and they were very
helpful in improving my accent and pronunciation. The course
workbook written by Marjorie and her colleague, Lynda Katz
Wilner, is excellent in terms of contents and explaining the
rules with examples. The practice exercises in the workbook
are very effective. The course provided me with all I needed
to know to improve my accent and it was customized for my individual
needs. I am impressed with the instructor's depth of expertise
in speech pathology. It was a worthwhile investment for me!!
V.S., Director, Merchant Asset Management from India
"I really enjoyed learning how to improve my accent during
Foreign Accent Modification Training. Lynda was very effective
in bringing to my attention incorrect pronunciation patterns
that I used. Specifically, I would like to mention Lynda's
outstanding instructional style and her attitude. In my opinion,
Lynda's program is well thought and organized. In addition,
she focused on my most critical areas and helped me to elevate
them."
Database Administrator
UMCP
I will more than 100% always recommend this program to anyone whose first
language is not English. It is very important to be able to communicate
effectively
with the people we associate with especially for those who are in the healthcare
settings or in leadership. Please don’t wait. If you do you will
only hurt yourself. If you believe in your dream you will make it happen.
Thanks.
G.A., Pharmacist
Johns Hopkins Medical Center
Baltimore, MD
I began this program reluctantly because I felt I had no problem with my speech.
After listening to myself on the recorded conversations with the trainer,
I realized that my speech was flat because keywords were not stressed with
the correct pitch. This program has enabled me to assume the burden of making
myself more clear by speaking slowly, stressing keywords, and using the correct
voice pitch when I speak rather than placing the burden on my listeners to
figure out what I am saying. While there is room for improvements, I feel
that my listeners understand me better now because I am not told to repeat
myself as much as I have been previously asked.
Charles Ulinfun
Hershey Medical Center-Dept. of Safety
Hershey, PA
Training for Clergy
“Successfully Speaking has been of genuine
assistance to our international clergy as they try to modify
their native accents to accommodate the listener in the American
pew. The application of phone and computer communication to
the learning process has been particularly helpful considering
the distances involved in a diocese that covers the entire
state of West Virginia. I recommend Successfully Speaking
and Lynda Katz Wilner to assist in addressing the needs of
your international clergy.”
Rev. Monsignor Frederick P. Annie, V.E.
Episcopal Vicar for
Clergy
Diocese of Wheeling-Charleston
The training was very effective in my daily communication
because as a priest I
do encounter people daily during the celebration of the Sacraments,
in
counseling, in business life, etc. Hence, the need and necessity
for me to
communicate better and to be heard and understood is of vital
importance because it
would abrogate any misunderstanding arising from people not
hearing or
understanding me because of my native accent. This training
has aided me to speak slowly, enunciate those words that need
to be enunciated and avoid unnecessary words that need not
be enunciated in a sentence. Also, it has made me conscious
of the rhymes, rhythms and different sounds of American English
and how they play out in everyday communication, for example,
the 'ing' endings of words, compound nouns, the 'r', 'th' sounds
etc.
This training program has affected my work and personal life
in a positive light: I
have received sincere and genuine compliments from parishioners
that they can now hear and understand me better. A case in
point was when one of the seniors in my parish brought to my
attention that she could hear and understand me better now
at Mass than she did before, especially during the homily.
A shocker though it was; nevertheless, I owe such a compliment
and gratitude to this program for aiding me to achieve this
milestone.
On a personal level, I am beginning to notice the switch and
shift from how I sounded
some months ago, prior to undergoing this training, and now.
Also, I am becoming more
conscious now, when the unconscious tendency is to recluse
to my native accent, I find
myself struggling not to do that and the effect is that I tend
to repeat a word or sentence.
The program content, materials, videotaping, etc. were of
immense help to me both
during and after the sessions because they were goal specific.
Thus, each of the sessions was aimed at working at a particular
sound or speech pattern and these sounds or speech patterns
were carried out both during and outside the sessions.
The videotaping, while enabling me to witness first -hand how
I sounded, impelled
me to work hard on those areas I need to effect necessary change
to sound better and
clearer. Definitely, I would not hesitate to provide a reference
to anybody who is in dire
need of speech modification or accent adjustment.
AO, Catholic
Priest
"People around me, within a few weeks
into the course, noticed improved speech. They could understand
me more clearly. Over 50% of my job requires me to be speaking
publicly to people. It is important that people understand
what I say to them. This course has helped me considerably
in communicating my message to the audience. I am convinced
they understand me better now and that is very important
to me.
This is the third accent adjustment program I have done.
I was a little skeptical in the beginning of the class about
how much more it will help me. From the very first section
I had with Lynda, I knew the class was going to be exciting.
Even though this class requires a lot of work, I did not
feel bored working with her. She was nice, patient and caring
as she walked me through the difficult pronunciations and
intonation patterns. When I felt a little bit frustrated
that I could not pronounce a word correctly or stress a word
correctly, she smiled and reassured me that I could. Of the
three classes that I have taken, I will definitely rate this
as the best. I have learned much more from this class than
the other two combined. This class was helpful to me and
I will recommend it without any hesitations to anyone who
wants to adjust his accent to the American accent."
BO, Catholic Priest
Media Training and Presentation Skills
I thought the training session was fantastic, and attacked the issues of public
presentation from several angles. The trainer, Lynda Katz Wilner, also did
a great deal to customize the session to the particulars of our industry.
Lynda had a number of unique approaches which I had not learned about from
any previous media trainer. For example we learned techniques for preserving
our voice when forced to give presentations in a loud convention floor environment,
or when presenting very early in the morning or late at night. This information
will come in very handy in our field!
Lynda also had a talent which I found particularly amazing: as she stepped
through her own presentation in perfect form, she was able, seemingly effortlessly,
to step in and out of character, demonstrating both the correct technique and
several possible incorrect techniques. The incorrect techniques were delivered
with such authenticity that it was much easier to imagine oneself making that
mistake and to visualize the road to avoiding it.
Brian Reynolds
President, Big Huge Games
Timonium, MD

Business Communication Skills
Lynda Katz Wilner helped me raise the effectiveness of my verbal and non-verbal
business communication which I am pleased to say is generating positive results.
Her program is well thought out and systematic, but also customized to work
on the skills that I needed to improve upon the most. After she completed a
baseline measurement, we focused on the areas that needed the most improvement.
She pointed out new strategies at each session that I would work on during
my business day or individually. Each session
was an opportunity for me to share my results and begin new skill training to
achieve new objectives. I highly recommend Successfully Speaking and Lynda Katz Wilner to business professionals who are motivated to improve their communication skills in their professional and
personal life.
A.D., Account Executive
Baltimore, MD

Online Webinar-Accent Programs Unique to the Medical Community
LDS Online Training Center Webinar Reviews
Thank you for your excellent webinar on accent modification
for healthcare professionals. The course moved at a good pace, allowed time
for questions and provided valuable information along with practical applications.
It was great to receive ASHA CEU's for a course that is truly relevant to accent
modification. I highly recommend this training and look forward to additional courses in
the future.
Your programs "Medically Speaking: Accent Modification for the Medical
Profession" and "Medically Speaking RULES" are ideal for healthcare
professionals. I have used them with physicians and nurses and have seen impressive
results!
Sandra Wroblewski
Accent Aware
Wheaton, IL

"I loved your presentation yesterday. It was information I was "hungry" for!
It was so helpful. I am working to establish a relationship with the hospitals
in my area. This program is so badly needed. I'm inspired that I have the tools
to use to effect real change in these dedicated health care givers."
Roberta Stanwood, M.A.,CCC/SLP
Certified Communication Skills Trainer
Accent Training Resources, LLC
Houston, TX
"The seminar was of the highest quality and very informative. I feel
it portrayed the field of accent reduction in the medical community very
realistically and provided skills to pursue this."
"Good mix of marketing, dealing with personalities, and general approaches
to different size groups."

RULES Programs
"Lynda Katz Wilner has co-authored with Marjorie Whittaker, manuals that clarify
the rules of pronunciation and usage for individuals whose native language
is not American English. One version is specific to the medical community,
while the other has more general application. The titles are aptly named: RULES.
The American English pronunciation system is woefully difficult to master in
terms of sound production and intonation, but these authors have managed to
cogently describe some of our nuances. They give numerous and creative examples
to help both the trainer working with her clients, and the trainee who is developing
her skills."
Carole Kornsweig
Accent & Speech Solutions
Read
what people are saying about RULES!

|